Unitech specializes in providing various contact/calling services, which includes customer support services, telemarketing, web based services & technical help desk.
Unitech cyber’s outsourcing services are not just fast, they meet high standards. That's because quality control is a central part of what we do at our facilities. We constantly monitor the standards and policies the professionals at the facility work undertake, to make sure they keep pace with changing conditions.
This commitment to quality translates not only into timely and accurate work, but also into a value-added proactive approach to problem solving.
Our call center agents are simply the best in the business. Let our courteous, well-spoken telephone call center representatives revamp your corporate image by intelligently answering your calls and dispatching your messages.
Call Center Service:
Financial Services:
1) Lead generation/Appointment setting,
2) Cash Advances to small & medium sized businesses
3) Mortgages/Reverse mortgages.
4) Debt Relief
5) Credit card Campaigns
Telecom Services:
1) International & Long distance services.
2) Broadband Services.
3) Dish Network Services
4) Mobile plans
Marketing survey/Research -- Unitech Cyber provides all type of marketing services that a customer would be looking for. We provide assistance in any product that you wish to market.
Mass Callouts -- Our special equipment can make hundreds of calls per hour utilizing your database and leaving a pre-recorded message. (IVR Outbound and Inbound Telesales and Broadcasting)
Email response and database management -- E-mail management effectively help to address the requests of the customers as there is an efficient system of automated e-mail responses, extensive knowledge base and intelligent routing facilities.
Technical support - provide any type of technical support that you would be looking at. As India is a hub of IT and engineering professionals, we have taken full advantage of this fact and we have been recruiting candidates with technical expertise. This technical expertise mainly depends on the processes requirements of our customers. By providing technical service, we have been able to assist many a customers in dealing with even the complex of technical problems over the phone or over the chat or the mail. This way our customers remain satisfied and contented that their queries are attended in real time and they end up saving most of their valuable time.
We get much of our business from smaller traditional call center services that are unable to provide service to larger clients. Conversely, we also receive business from large call center services that either don't want smaller projects because of minimum requirements or the larger call center’s inability to give your project the personal attention demanded by many potential clients.
Our call-center-services also deliver strong value proposition to our clients encompassing:
· Consistent quality
· Substantial cost efficiencies
· Round the clock support |
Call Center Services